posted 7.26.2024

Clinic Administrator

Organization: Hillsboro Pediatric Clinic LLC

Location: Hillsboro, OR

Address: 445 E Main St
Hillsboro, OR 97123

Type of Position: full-time

Education Requirement*: Bachelors in Business Administration

How to apply (contact name, phone number, email, mail resume…)*: email resume to jobs@hillsboropediatrics.com

Clinic Administrator

Work in a fast-paced pediatric office committed to the provision of quality medical care in Oregon’s first Pediatric Medical Home. Manage a staff of dedicated health professionals. Experience the opportunity to change the future health of your community, one child at a time!

Duties:

1.      Operations – responsible for all daily overall operations of the business

a.      Promote and monitor effective and efficient systems/processes for clinical and business staff, resulting in improvements to patient care and balanced with profitability.

b.      Develop and maintain an efficient ordering/receiving and disbursement system for all supplies, physical assets and capital purchases. Negotiate better pricing and/or vendor contracts.

c.       Develop and maintain systems for change funds, cash and checks, payroll, accounts receivable and loans in accordance with standard business practices and good internal controls.

d.      Take leadership role to implement systems to improve quality of care to patients and safety for staff:

e.      Update HIPAA policies and procedures and implement ongoing HIPAA training for all HPC personnel, including owners.

f. Advise and support HIPAA officers in addressing specific issues

2.      Building/Facility/Physical Assets

a.      Negotiate building and equipment leases and changes for optimal use and cost by HPC.

b.      Ensure the security and maintenance of all physical assets, including assurance of adequate insurance coverage for property and liability, including special vaccine coverage.

c.       Ensure that all necessary licenses and permits are obtained, displayed, and maintained consistent with federal, state and local regulations.

d.      Develop and implement operational space needs and work flow plans for short- and long-term needs of HPC.

e.      Supervise the Operations Manager as they work with architects, contractors, building owners to facilitate building and leasehold improvements.

f. Supervise the Operations Manager as they coordinate efforts to locate new land and buildings to purchase or rent, as identified by owners.

3.      Human Resources

a.      Develop a supportive, positive, and productive work environment for the staff.

b.      Develop a system, policies and processes to manage human resources in a legal and orderly manner.

c.       Ensure maintenance of optimal staffing levels to support good patient care as well as fiscal responsibility.

d.      Recruit and coordinate the selection process for staffing needs

e.      Oversee new hire orientation and job training, as well as ongoing training needs. 

f.        Be available for consult regarding hiring, orientation and job training, and ongoing training needs for all staff and physician owners

g.      Recommend, develop, and implement employee benefit plans in coordination with HR.

h.      Serve as Administrator for 401(k) plan; insure compliance with plan and Fiduciary requirements, including adequate bonding levels.

i.        Ensure legal and tax compliance and reporting for payroll and benefits.

j.        Oversee and implement annual staff wage review and decisions with owners.

4.      Financial

a.      Ensure that appropriate accounting systems are in place to furnish accurate and timely data on financial matters.

b.      Develop and implement patient/third party insurance financial and collections policies.

c.       Ensure reporting systems are in place to maximize HPC’s ability to collect other revenues such as meaningful use funds, special incentive payments.

d.      Develop and maintain cash flow to meet short and long-term goals and needs of HPC.

e.      Quarterly review of detailed financial reports with the owners.

f.        Maintain close cooperative relationship with banks.

g.      Negotiate and arrange for outside financing as needed.

h.      Negotiate contracts that meet the short and long-term needs of HPC.

i.        Evaluate and manage sound billing and data retrieval systems, overseeing the claims processing and collection systems to ensure timely cash flow.

j.        Ensure that claims, complaints and inquiries from patients are handled courteously, capably and promptly.

k.       Ensure that all required tax returns are prepared accurately and timely.

l.        Compute owners’ income and distributions based on federal and state tax regulations and LLC operating agreement.

5.      Business Office Direct Supervision

a.      Maintain working knowledge of EHR software to assist staff when issues arise.

b.      Work with Business Office staff to ensure compliance with Insurance regulations and departmental procedures.

c.       Work with Business Office staff to perform analysis to support health plan contract negotiation and/or provide THPS with data to support their negotiations with health plans.

d.      Support Business Office staff in analyzing payments versus allowed amounts.

e.      Develop processes to streamline billing and collections processes.

f.        Maintain relationship with 3^rd party Collections Agency.

6.      Strategic Planning

a.      Facilitate planning sessions/owner retreats at least annually.

b.      Provide information regarding healthcare trends, potential effect on planning.

c.       Facilitate revisions of operating agreements for both HPC and Pediatric Properties, LLC

d.      Prepare strategic analyses to plan anticipated provider and facility expansion and relocation needs.

e.      Work with owners to make strategic decisions, revisions to policies and practices.

Qualifications:

•          Education: Bachelor’s degree in Business Administration or health care; master’s degree or other credentials a plus.
•          Experience: Minimum of five years in health care management and Accounting, preferably in a Physician-owned practice. Of these, at least 2 years should be in health care management.
•          Be organized and skilled in analysis to implement and oversee systems that promote the needs of the business.
•         Able to read and assimilate current trends in healthcare to optimize and balance short and long term goals of HPC while keeping an eye on the ‘big picture’. Able to maintain a working knowledge of necessary details.
•          Exhibit a high degree of integrity, honesty and to act in a fiduciary capacity on behalf of HPC as a whole and the Members equally.
•          Detailed knowledge of accounting principles.
•          Detailed knowledge of Oregon and Federal Wage and Hour and Leave Laws
•          Must be able to successfully complete a background check.

This employer is an equal employment opportunity employer. All applicants will be considered without regard to age, color, national origin, religion, sex or other protected status in accordance with applicable federal and state equal employment opportunity laws.

posted 07.18.2024

Practice Administrator

Organization: Prism Health

Location: Portland, OR

How to apply (contact name, phone number, email, mail resume…)*: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=167705&clientkey=DB9E831C38D9AC2CC60021C80714421C

Practice Administrator

Job Details

Level Management Job Location

Prism Health - Portland, OR Position Type

Full Time Education Level 4 Year Degree Salary Range

$120,000.00 Salary/year Travel Percentage

Up to 50% Job Shift Day

Prism Health is the only nonprofit LGBTQIA+ health center providing comprehensive primary care, behavioral healthcare, and pharmacy services in the Pacific Northwest (Oregon, Washington, and Idaho). Since opening its doors in 2017, Prism Health has become a model for culturally specific care and now serves over 1,500 patients with a wide range of services, from day-to-day primary care and pharmacy needs to targeted services like gender-affirming care and specialized population health screenings. Prism Health, Our House, Tod’s Corner and Esthers Pantry are all apart of CAP. To learn more about us please visit CAP, Prism

Health and Our House.

Prism Health a program of Cascade AIDS Project is excited to announce that we are hiring skilled and team-oriented Practice Administrator the Practice Administrator plans, organizes, coordinates, and directs all practice activities and initiatives at Prism Health’s two Portland, Oregon clinics. The Practice Administrator directly supervises the Front Office Supervisors, EHR Support Analysts, clinic Back Office Supervisors, Clinical Quality Specialist, and Billing

and Coding Specialist. The Practice Administrator is integral to maintaining high practice

productivity, fiscal growth, and organizational compliance with governing entities.

This is a Full-Time role working at both Prism locations in SE and NE Portland The schedule for this role is Monday- Friday 9:00am-5:00pm

Starting pay is $120,000 a year.

Who You Are

• Bachelor’s Degree in related field or equivalent education and experience.
• Minimum five (5) years' experience in primary care operations management.
• Prior experience in budgeting, purchasing, and payroll.
• Experience with revenue cycle management, payor contracts, and diverse payment models.
• Experience with high-volume ambulatory care patient flow.

• Experience with electronic medical records (EMR) systems, preferably OCHIN Epic.

What You’ll Do

• Develops, maintains, and implements practice policies and procedures. A key leader of transformative changes to the care delivery model as it is adapted to the rapidly changing health care environment. Provides leadership on development and implementation of standards of practice.
• Provides direct supervision of two (2) Front Office Supervisors, two (2) Back Office Supervisors, the EHR Support Analysts (ESA), the Clinical Quality Specialist, and the Billing & Coding Specialist, and assumes responsibility for all functions under the purview of those positions.
• Provides agency leadership through full participation on the Executive Leadership Team, through involvement in agency-wide activities, and by acting as a role model for employees.
• Ensures practice compliance with regulatory requirements.
• Assumes responsibility for coordinating all clinical activities for clinical students, interns, and residents with the Medical Director. Works with Medical Director regarding student and resident issues.
• Other duties as assigned.

At Cascade AIDS Project, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don’t meet every qualification. one of us. Cascade AIDS Project is an Equal Employment Opportunity and Affirmative Action Employer. Black, Indigenous, and all other People of Color (BIPOC), women, LGBTQ+ individuals, veterans, and people living with HIV or other disabilities are strongly encouraged to apply.

Employee Benefits

• Vacation & Health Leave
• Retirement
• Medical, Dental, & Vision
• Life Insurance, Disability, & Family Leave

For more details about our benefits please visit our careers page capnw.org/careers

posted 07.09.20024

Senior Director Regional Operations

Organization: Lancaster Family Health Center at Lancaster

Location: Salem, Oregon

How to apply (contact name, phone number, email, mail resume…)*: Apply Online: https://www.click2apply.net/o1zr1dCd5epEpiyXacBbAw

Employment Duration: Full time

Offer Relocation: Yes

Excempt Status: Exempt

ID: 13059

Description:

Join our team as a Senior Director of Regional Operations at the Lancaster Family Health Center in Salem, OR. In this role you'll have oversight and responsibility of two primary care clinics in Salem directing medical, dental, behavioral health, pharmacy, and scheduling call center operations. This includes effectively managing staff and productivity and financial budgets, ensuring patient satisfaction targets are met, and championing quality assurance programs.

We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• Salary $116,000 -$156,000 DOE with ability to go higher for highly experienced candidates.
• $10,000 sign-on bonus in first paycheck; $1,000 bonus at 12 months.
• 100% employer-paid health insurance for employees including Medical, Dental, Vision, Rx, 24/7 telemedicine; profit sharing, 403(b) retirement plan, generous paid time off, paid holidays, uniform allowance, and more.
• Relocation allowance available.

Essential Functions/Responsibilities/Duties

• Manages three or more service line clinics/stores (medical, dental, pharmacy), with 100+ FTEs, 65,000 to 100,000 encounters, and an expense budget of $16-25 million. Increased clinic and service line scope impact the essential job functions as larger business operations lead to more complex and varied operating conditions.
• Coaches, mentors and trains direct report staff. Provides continuous performance management and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
• Participates in the recruitment and selection of staff. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Creates and maintains an inclusive work environment that respects diverse ideas, backgrounds and styles. Supports diversity through the selection, management, and retention of diverse employees. Creates, drives and maintains an employee engagement culture.
• Responsible for the patient experience in all service lines at sites and achieving organizational goals for Patient Satisfaction.
• Responsible for achieving enrollment standards, patient quality metrics; patient access; and appropriate ED utilization as required by managed care organizations.
• Manages all workflows at the site, including the clinic billing process for all applicable service lines within the site.
• Exemplifies excellent customer relations with patients, visitors, and other employees. Addresses all patient complaints. Holds staff accountable for conformity to customer service policy and patient satisfaction.
• Partners with local healthcare leaders to develop a coordinated delivery system within the communities serviced by the clinics.
• Develops and maintains ties and/or networks in the local community for the purpose of promoting the mission of Yakima Valley Farm Workers Clinic (YVFWC).
• Recommends the establishment, expansion, modification or elimination of services, based on an understanding of community need, organizational capability and financial viability.
• Develops an annual encounter budget for all applicable service lines and is responsible for the achievement of the budget.
• Contributes to the creation of the sites financial budget and manages variances for all controllable budget line items.
• Develops and drives operational improvement and change management initiatives within the clinics. Leads the site leadership team in continuous improvement practices.
• Ensures compliance with Joint Commission, Meaningful Use, National Committee for Quality Assurance (NCQA), Uniform Data System (UDS) and local and state/federal regulations.
• Performs other duties as assigned.

Qualifications

• Education: Bachelor’s Degree in Business Administration, Healthcare Administration, or similar.
• Experience: Seven years' supervisory or leadership experience in a healthcare environment. Five years' supervisory experience is required with a Master’s Degree.
• Professional Licenses/Certificates/Registration: Valid Driver’s License and proof of automobile liability insurance coverage.
• Knowledge/Skills/Abilities: Knowledge of Oregon State Basic Health Plans. Knowledge of Community and Migrant Health Centers and primary healthcare services. Ability to problem solve, prioritize, and communicate effectively. Proficient with Epic or other patient information system, Microsoft Word and Excel. Knowledge of medical and/or dental office operations preferred. Ability to speak Spanish preferred.

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Apply Here: https://www.click2apply.net/o1zr1dCd5epEpiyXacBbAw

PI243143574

posted 6.07.2024

Director of Clinic Operations Primary Care Clinic 

Organization: Oregon Integrated Health

Location: Eugene, Oregon

How to apply (contact name, phone number, email, mail resume…): Website Link to Job Site and Ad
https://imhealth.bamboohr.com/careers/206

Director of Clinic Operations – Eugene Oregon Primary Care Clinic Oregon Integrated Health is seeking a full-time Director of Clinic Operations to provide efficacy, employee leadership and clinical growth within our primary care model and throughout the community of Eugene. OIH has 3 other locations in Portland, Florence, and Salem that each have directors. This position is part of the team of leadership that work together with Human Resources and the owners of the company to develop and carry out the strategic plan and goals of the business. The candidate must have excellent employee relation skills as 10% of the position will include Human Resources tasks such as time off requests. employee reviews and working on incentive plans for team building in the clinic they oversee. Oregon Integrated Health currently has 55 employees. The clinical director in Eugene will have the passion and skill to push our mission through outcome-based strategies, quality metric programs, and help lead a driven focused team providing highly impactful clinical work throughout the Lane County area. Oregon Integrated Health has a network of vendors that support HR functions such as Benefits, Payroll an HR platform that automates operational tasks for employees. We are seeking an enthusiastic, detail-oriented candidate to be a clinical director. The Clinical Director will lead and participate in the following activities:

• Direct the initiatives and program requirements for the Eugene location to be certified as a Patient Centered Primary Care Home, Vaccine for Children Clinic, add an oral health program and Integrated Behavioral Health Program modeled from our Eugene location and expand the Home Health program.

• Engage and build a team dynamic with the clinical staff at the Eugene location with weekly meetings and working towards improving current and future workflows that are standards for the clinical care provided at the clinic

• Evaluations, trainings, and meetings with all clinical staff in Eugene. • Clinic delivery system planning and implementation of select programs that include: ◦ Quality Metric Program ◦ Wellness events

• The clinical director in Eugene will work with our Community Health Workers on ensuring quality metrics from the CCO and other programs are implemented at the clinic level.

•   Eugene community engagement with local chamber, medical clinics, hospital, and emergency services such as the Mobile Crisis Response Program.

• Organizing internal day to day medical operations, including safety programs, updating policies and procedures, and ensuring compliance with all applicable federal, state, county, and city regulations for primary care operations.

• Data Reporting / Health outcomes for Grants applied for and awarded from our CCOs, Community Partners and Payors.

• Present and report outcomes in administrative meetings.

• Ensure patient health information within Primary Care is maintained in compliance with all applicable internal and external regulations, regarding privacy, accuracy, and timeliness.

• Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations.

• Maintain accurate and up-to-date documentation working with our provider liaisons associated with billing, assessment, treatment, clients progress and other activities as required.

• Manage patient complaints and grievances in a manner that respects and honors patient rights and responsibilities and demonstrates professional boundaries and ethics.