posted 6.07.2024
Director of Clinic Operations Primary Care Clinic
Organization: Oregon Integrated Health
Location: Eugene, Oregon
How to apply (contact name, phone number, email, mail resume…): Website Link to Job Site and Ad
https://imhealth.bamboohr.com/careers/206
Director of Clinic Operations – Eugene Oregon Primary Care Clinic Oregon Integrated Health is seeking a full-time Director of Clinic Operations to provide efficacy, employee leadership and clinical growth within our primary care model and throughout the community of Eugene. OIH has 3 other locations in Portland, Florence, and Salem that each have directors. This position is part of the team of leadership that work together with Human Resources and the owners of the company to develop and carry out the strategic plan and goals of the business. The candidate must have excellent employee relation skills as 10% of the position will include Human Resources tasks such as time off requests. employee reviews and working on incentive plans for team building in the clinic they oversee. Oregon Integrated Health currently has 55 employees. The clinical director in Eugene will have the passion and skill to push our mission through outcome-based strategies, quality metric programs, and help lead a driven focused team providing highly impactful clinical work throughout the Lane County area. Oregon Integrated Health has a network of vendors that support HR functions such as Benefits, Payroll an HR platform that automates operational tasks for employees. We are seeking an enthusiastic, detail-oriented candidate to be a clinical director. The Clinical Director will lead and participate in the following activities:
• Direct the initiatives and program requirements for the Eugene location to be certified as a Patient Centered Primary Care Home, Vaccine for Children Clinic, add an oral health program and Integrated Behavioral Health Program modeled from our Eugene location and expand the Home Health program.
• Engage and build a team dynamic with the clinical staff at the Eugene location with weekly meetings and working towards improving current and future workflows that are standards for the clinical care provided at the clinic
• Evaluations, trainings, and meetings with all clinical staff in Eugene. • Clinic delivery system planning and implementation of select programs that include: ◦ Quality Metric Program ◦ Wellness events
• The clinical director in Eugene will work with our Community Health Workers on ensuring quality metrics from the CCO and other programs are implemented at the clinic level.
• Eugene community engagement with local chamber, medical clinics, hospital, and emergency services such as the Mobile Crisis Response Program.
• Organizing internal day to day medical operations, including safety programs, updating policies and procedures, and ensuring compliance with all applicable federal, state, county, and city regulations for primary care operations.
• Data Reporting / Health outcomes for Grants applied for and awarded from our CCOs, Community Partners and Payors.
• Present and report outcomes in administrative meetings.
• Ensure patient health information within Primary Care is maintained in compliance with all applicable internal and external regulations, regarding privacy, accuracy, and timeliness.
• Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations.
• Maintain accurate and up-to-date documentation working with our provider liaisons associated with billing, assessment, treatment, clients progress and other activities as required.
• Manage patient complaints and grievances in a manner that respects and honors patient rights and responsibilities and demonstrates professional boundaries and ethics.
