Learning Objectives:

• Understand best practices to achieve ongoing financial health at your practice
• Anticipate and plan for negative events

Jill Arena, FACMPE - Ms. Arena is the Managing Partner of Health e Practices, LLC and leads its consulting operations.  She is a successful entrepreneur, having co-founded Greenfield Health in 2001, which she helped grow into a multi-million dollar business.  She has extensive experience in practice start up and workflow improvement including implementation and management of health information technologies such as Electronic Medical Record (EMR).  Over the past 28 years Jill has had primary responsibility for starting more than 70 new clinics. 

Lauren Harris, FACMPE - Ms. Harris has more than 20 years of experience in clinic operations, personnel management, insurance contracting, credentialing and revenue cycle management. She is known as inquisitive, adaptable and a problem-solver.  She says, “I love to find ways to utilize technology and workflows to improve caregiver and patient experiences.” Her experiences operating a rural health clinic, school-based health center, a multi-site safety-net clinic, the business office of an outpatient surgery center and as administrator of a physician-owned specialty clinic uniquely position her to help practices of all sizes and configurations maximize efficiency and create healthy cultures.