posted 1.8.2021

Medical Office Site Manager

How to apply: Please submit cover letter and resume with "Tigard Site Manager" in subject line to pcolburn@panwpc.com

Supervision Received: Administrator

Supervision Exercised:

Tigard site including:

·       Medical Receptionist

·       Medical Assistants

·       Benefits and Eligibility

·       Others as Assigned

Position Summary:

Manage daily operations of the Tigard office.

Typical Physical Demands:

Requires ability to hear and have a clear audible speaking voice. Prolonged sitting, bending, stooping and stretching.

Typical Working Conditions:

Normal clinic environment. May include some at-home work, evening meetings and occasional local travel between offices.

Educational Requirements:

Associates Degree in Business Administration, Medical Office Management or equivalent experience. Bachelor Degree, preferred. Certified Medical Assistant/LPN preferred.

Performance Requirements:

• Excellent oral and written communication skills with good listening skills.
• Demonstrate an excellent attendance record.
• Ability to multi-task in an organized fashion.
• Develop and implement staff objectives consistent with the practice’s mission.
• Contribute and participate in strategic planning for the Practice.
• Maintain a positive, professional attitude and image with families and staff.
• Stay adaptable to continuous change: utilize problem-solving skills as needed.
• Demonstrate good judgment and decision making skills.
• Work as part of a team to provide excellent care to patients and their families.
• Develop and maintain Policies and Procedures.
• Manage site within budget parameters.

Examples of Duties:

• Frequent face to face interaction with Tigard clinical and administrative staff.
• Excellent Customer Service Skills.
  
• Daily interaction with Physicians/Staff.
  
• Recruit, Hire, and Train personnel as required to assure efficient and effective office workflow.
  
• Maintain personnel files for each employee.
  
• Authorize overtime
  
• Scheduling time off requests, coverage of temporary vacant positions, approving time clocks on a bi-weekly basis.
  
• Actively seek ways to improve levels of practice performance.
  
• Eight to ten hour days spent on written work, phone calls, computer use and direct supervision of staff.
  
• Responsible for communication between all groups in the office and between sites, i.e., providers, management, lab front desk, medical records and billing department.
  
• Coordinate/delegate weekly schedules for staff, including vacations, ill calls, etc.
  
• Encourage teamwork and include staff in the problem-solving and decision making process.
  
• Manage resources within budget parameters. Consider cost efficiencies.
  
• Prepare and update department job descriptions and supervise and monitor staff performance.
  
• Anticipate future needs and improve quality or efficiency of process and services.
  
• Make recommendations regarding daily operations as appropriate to the practice administrator and the physician executive committee.
  
• Perform additional duties as assigned by the physician manager and practice administrator.
  
• Adheres to PANW office management policies and procedures.

How to apply: Please submit cover letter and resume with "Tigard Site Manager" in subject line to pcolburn@panwpc.com

Note: This description indicates in general terms, the type and level of work performed and responsibilities held by the employee(s). Duties described are not to be interpreted as being all inclusive.