Oregon Medical Group Management Association

Medical Operations Assistant - Bend, Oregon

09/09/2022 11:27 AM | Mindy Zaubi (Administrator)

posted 9.9.2022

Medical Operations Assistant

Location: Bend, Oregon

How to apply: Tona Buck, Practice Administrator, Email: TonaB@infocus-eyecare.com, Phone: 541-749-4997   (please email resume)


Infocus Eye Care is excited to add a full-time (40-hours/week) Medical Operations Assistant to our practice.

This position will assist the Practice Administrator in all daily clinical and non-clinical practice and operational aspects to achieve excellent customer service, quality, cost, and delivery performance in line with clinic strategy, goals, and values. 

As an Operations Assistant, some of the items you would be responsible for are:

  • Provide outstanding customer service to all staff, patients, and vendors.
  • Collaborate with practice staff to establish and implement effective workplace procedures.
  • Assist in daily practice operations such as clinic flow, patient scheduling, and business metrics as requested in the areas of patient satisfaction, wait times, office efficiencies,  occupational health, and safety throughout the clinic.
  • Staff scheduling and managing time off requests.
  • Coordinate human resources activities, including creating and maintaining job descriptions, employee recruitment and selection, new employee onboarding, employee handbook updates, retention and destruction of human resources documents, and annual employee evaluation process.
  • Provide support and direction to enhance practice staff's performance, skills, and knowledge.
  • Maintain personnel files within legal and best practices guidelines.
  • Work with back office Lead in preparing reports on maintenance, repairs, safety, and other occurrences as needed or requested.
  • Oversee business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, overseeing the ordering supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
  • Assess and triage urgent patient appointments. Assist patients in distress and respond to emergencies.
  • Comply with the required training in HIPAA, Identity Theft, Work Place Safety, and OSHA.
  • Comply with administrator requirements within Nextech software system.
  • Provide backup front office support when needed. 

Required Education and Experience

  • Five (5) or more years' experience in a Medical Office.
  • Excellent written and verbal communication skills.
  • Understanding the use, storage, and appropriate dissemination of highly confidential information.
  • Must be organized, flexible, independent, self-motivated, enthusiastic, dependable, and detail-oriented.
  • Must work cooperatively and effectively with others in a team-based environment.
  • Must be willing to work in a fast-paced and ever-changing environment.
  • Must possess sound computer skills for record-keeping and correspondence.
  • Regular in-person attendance required - 40-hour / 5-day work week.

If your skills, interest, and availability align with this job, let’s have a conversation.

Contact us! main@omgma.com | 971-373-1477 | P.O. Box 790, Sherwood, OR 97140

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